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Terms of Service

Last Updated: March 17, 2026

Please read these Terms of Service ("Terms", "Agreement") carefully before using the VolatiCloud platform ("Service", "Platform") operated by VolatiCloud ("we", "us", "our", "Company").

IMPORTANT NOTICE

VolatiCloud is a tools and infrastructure provider only. We are NOT a financial advisor, broker, investment manager, or fiduciary. We do NOT provide financial, investment, tax, or legal advice. ALL trading decisions, strategies, and outcomes are your sole responsibility. Cryptocurrency trading involves substantial risk of loss and is not suitable for every person. You should only trade with capital you can afford to lose entirely.

1. Agreement to Terms​

By accessing or using the VolatiCloud platform, you agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the Service.

These Terms constitute a legally binding agreement between you ("User", "you", "your") and VolatiCloud. By creating an account, subscribing to a plan, or using any feature of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

You represent and warrant that you are at least 18 years of age (or the age of legal majority in your jurisdiction) and have the legal capacity to enter into this Agreement. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service​

VolatiCloud is a cloud-based Software-as-a-Service (SaaS) platform that provides tools and infrastructure for algorithmic cryptocurrency trading. The Platform is powered by the Freqtrade trading engine and offers the following capabilities:

  • Strategy Creation -- Users can build trading strategies using a visual UI Builder or write custom strategies in Python code mode.
  • Backtesting -- Users can test strategies against historical market data to evaluate potential performance.
  • Dry-Run Trading -- Users can simulate live trading with paper (simulated) funds to validate strategies in real-time market conditions.
  • Live Trading Bots -- Users can deploy automated trading bots that execute trades on connected cryptocurrency exchanges using the user's own exchange accounts and API keys.
  • Cloud Infrastructure -- Bots run on VolatiCloud's managed cloud infrastructure, with monitoring, alerting, and management tools.
  • Organization and Collaboration -- Users can create and participate in organizations to collaborate on strategies and share resources with team members.

What VolatiCloud Is NOT​

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VolatiCloud does NOT:

  • Act as a financial advisor, broker, dealer, or investment manager
  • Provide personalized investment advice or recommendations
  • Guarantee any trading profits or specific financial outcomes
  • Execute trades on its own behalf or manage user funds
  • Custody, hold, or have access to user funds or cryptocurrency assets
  • Serve as a cryptocurrency exchange or money transmitter

We provide the tools only. All trading decisions and their consequences belong entirely to the user.

3. Trading Risk Disclaimer​

CRITICAL RISK WARNING -- READ CAREFULLY

No Guarantee of Profitability​

VolatiCloud makes absolutely NO guarantees, representations, or warranties regarding the profitability or financial performance of any trading strategy, bot, backtest, or other feature provided through the Platform. Trading cryptocurrencies is inherently risky, and you may lose some or all of your invested capital.

Past Performance Does NOT Guarantee Future Results​

Backtest results, historical performance data, simulated returns, and dry-run results are based on historical data and hypothetical conditions. Past performance is NOT indicative of future results. Market conditions change, and strategies that performed well in backtests may produce significant losses in live trading.

Risk of Total Loss​

Cryptocurrency markets are highly volatile, operate 24/7, and can experience rapid and extreme price movements. You acknowledge and accept that:

  • You may lose your entire investment, including all capital allocated to live trading bots.
  • Leverage, if used, can amplify losses beyond your initial investment.
  • Exchange failures, delistings, hacks, regulatory actions, and market manipulation can cause sudden and total loss of funds.
  • Technical failures in strategies, bots, infrastructure, or exchanges can result in unintended trades and financial losses.

Only Risk Capital​

You should ONLY trade with money you can afford to lose entirely. Do not use funds required for essential living expenses, debt obligations, or any money whose loss would materially affect your financial well-being.

Seek Professional Advice​

VolatiCloud strongly recommends that you consult with a qualified and licensed financial advisor, tax professional, and/or legal counsel before engaging in any cryptocurrency trading activity. Nothing on this Platform constitutes financial, investment, tax, or legal advice.

Regulatory Risks​

Cryptocurrency regulations vary by jurisdiction and are subject to change. You are solely responsible for understanding and complying with all laws, regulations, and tax obligations applicable to your trading activities in your jurisdiction.

4. User Accounts and Registration​

Account Creation​

To use the Platform, you must create an account by providing accurate, complete, and current information. You agree to update your information promptly if it changes.

Account Security​

You are responsible for maintaining the confidentiality of your account credentials, including your password and any API keys stored within the Platform. You agree to:

  • Use a strong, unique password for your VolatiCloud account
  • Enable multi-factor authentication when available
  • Not share your account credentials with any third party
  • Notify us immediately at [email protected] if you suspect unauthorized access to your account

You are fully responsible for all activities that occur under your account, whether or not authorized by you.

Organization Accounts​

Users may create or join organizations within the Platform. Organization administrators are responsible for managing member access, roles, and permissions. The organization creator is responsible for the organization's compliance with these Terms, including billing obligations and the conduct of all organization members.

5. Subscription and Billing​

Plans and Pricing​

VolatiCloud offers various subscription plans with different features, resource limits, and pricing tiers. Current pricing and plan details are available on our website and within the Platform.

Payment Terms​

  • Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on the plan selected).
  • All fees are quoted and payable in the currency specified at the time of purchase.
  • You authorize us to charge your selected payment method for all applicable fees.
  • Credits, where applicable, are consumed based on resource usage (bot runtime, backtests, etc.) as described in the plan terms.

Refund Policy​

Subscription fees are generally non-refundable. If you cancel your subscription, you will retain access to paid features until the end of your current billing period. No partial refunds are provided for unused portions of a billing period.

Fee Changes​

We reserve the right to modify our pricing and fees at any time. We will provide at least 30 days' notice before any price increase takes effect for existing subscribers. Continued use of the Service after a price change constitutes acceptance of the new pricing.

Overdue Payments​

If payment fails or is overdue, we may suspend or restrict access to your account and any running bots. We are not liable for any trading losses or missed opportunities resulting from account suspension due to non-payment.

6. User Responsibilities​

USER RESPONSIBILITY NOTICE

You are solely and entirely responsible for:

  • All trading activity conducted through your account, including every trade executed by your bots
  • All trading strategies you create, whether built with the UI Builder or written in Python code mode
  • All bot configurations, including trading pairs, stake amounts, risk parameters, exchange connections, and operational settings
  • All financial outcomes, including profits and losses, resulting from your use of the Platform
  • Your exchange API keys, their permissions, security, and proper configuration
  • Compliance with all applicable laws and regulations in your jurisdiction, including tax reporting obligations
  • Understanding the risks of algorithmic trading, cryptocurrency markets, and the specific exchanges you connect to

Exchange API Keys and Connections​

You are responsible for:

  • Creating and managing your own accounts on third-party cryptocurrency exchanges
  • Generating API keys with appropriate permissions (we recommend restricting permissions to only those required)
  • Understanding the terms of service, fee structures, and risks associated with each exchange you use
  • Ensuring your exchange accounts remain in good standing and adequately funded
  • Understanding that exchange outages, API changes, rate limits, or exchange insolvency can affect your trading bots

VolatiCloud is not affiliated with, endorsed by, or responsible for any third-party cryptocurrency exchange. We do not guarantee the availability, reliability, or security of any exchange.

7. Code Mode Risks​

CODE MODE -- ELEVATED RISK WARNING

Custom Python Code Responsibility​

VolatiCloud's Code Mode allows users to write custom trading strategies in Python. By using Code Mode, you acknowledge and accept the following:

  • You bear ALL responsibility for any custom code you write, upload, or deploy on the Platform.
  • Bugs, logic errors, or unintended behavior in your code may result in unexpected trades, significant financial losses, or total loss of allocated capital.
  • VolatiCloud does NOT review, audit, validate, or guarantee the correctness, safety, or profitability of any user-written code.
  • Code errors can cause catastrophic outcomes, including but not limited to: executing trades at incorrect prices, placing orders of unintended size, failing to implement stop-losses, entering infinite trading loops, or draining your exchange account balance.
  • You are responsible for thoroughly testing all custom code via backtesting and extended dry-run periods before deploying to live trading.

No Code Review or Warranty​

VolatiCloud does not perform any code review of user strategies. The Platform executes user code as provided, without any warranty that it will function as intended. You should treat Code Mode as a powerful but potentially dangerous tool that requires expertise in both programming and trading.

8. Bot Operations and Infrastructure​

Cloud Infrastructure​

Trading bots run on VolatiCloud's managed cloud infrastructure. While we strive to maintain high availability and reliability, you acknowledge that:

  • No infrastructure is guaranteed to have 100% uptime. Scheduled maintenance, unexpected outages, hardware failures, network issues, and other infrastructure problems can and will occur.
  • Infrastructure downtime can directly affect running bots, potentially causing missed trades, delayed order execution, inability to close positions, or failure to execute stop-losses.
  • VolatiCloud is NOT liable for any trading losses resulting from infrastructure downtime, outages, degraded performance, or any other infrastructure-related issues.

Monitoring and Alerts​

VolatiCloud provides monitoring and alerting features to help you stay informed about your bots' status. However:

  • Alerts are provided on a best-effort basis and may be delayed or fail to deliver due to technical issues.
  • You should NOT rely solely on VolatiCloud alerts to monitor your trading activity. You are responsible for independently monitoring your exchange accounts and open positions.
  • Alert delivery depends on third-party services (email providers, etc.) that are outside our control.

Bot Execution​

  • Bots execute trades based on the strategies and configurations you provide. VolatiCloud does not modify, override, or intervene in bot trading decisions.
  • Market conditions, exchange API latency, rate limiting, and order book depth can affect trade execution and may result in slippage or partial fills.
  • You are responsible for setting appropriate risk parameters, position sizes, and stop-loss levels for your bots.
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Running a live trading bot is an ongoing financial commitment. You must actively monitor your bots and be prepared to stop them manually if needed. Do not deploy live bots and assume they will operate without supervision.

STRONGLY RECOMMENDED -- MANDATORY BEST PRACTICE

VolatiCloud strongly recommends (and in some cases may require) the following workflow before deploying any strategy to live trading:

Step 1: Backtest Thoroughly​

  • Test your strategy against multiple market conditions and time periods using the backtesting feature.
  • Evaluate drawdown, risk-reward ratio, win rate, and other performance metrics.
  • Do not rely on a single backtest result. Past performance does not guarantee future results.

Step 2: Dry-Run for at Least 1 Week​

  • Deploy your strategy in dry-run (paper trading) mode for a minimum of one week before considering live trading.
  • Dry-run mode simulates real market conditions without risking actual funds.
  • Verify that the strategy behaves as expected in real-time conditions, including during periods of high volatility.
  • Monitor for bugs, unexpected behavior, and edge cases.

Step 3: Live Trading with Caution​

  • Only deploy to live trading after successful backtesting AND dry-run validation.
  • Start with the minimum viable position size to limit potential losses while validating real-market execution.
  • Only use capital you can afford to lose entirely.
  • Continuously monitor your bot's performance and be prepared to intervene or stop the bot at any time.

Skipping these steps significantly increases your risk of financial loss. VolatiCloud is not responsible for losses incurred by users who bypass the recommended workflow.

10. Intellectual Property​

VolatiCloud's Intellectual Property​

The Platform, including its software, design, features, documentation, logos, and trademarks, is owned by VolatiCloud and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Platform in accordance with these Terms.

User Content​

You retain ownership of all strategies, configurations, custom code, and other content you create on the Platform ("User Content"). By using the Platform, you grant VolatiCloud a limited license to store, process, and execute your User Content solely for the purpose of providing the Service to you.

We will not sell, share, or disclose your trading strategies or custom code to third parties, except as required by law or as described in our Privacy Policy.

Feedback​

Any feedback, suggestions, or ideas you provide regarding the Platform may be used by VolatiCloud without obligation or compensation to you.

11. Prohibited Uses​

You agree NOT to use the Platform to:

  • Violate any applicable law, regulation, or third-party rights
  • Engage in market manipulation, wash trading, spoofing, or any other form of market abuse
  • Attempt to gain unauthorized access to the Platform, other user accounts, or VolatiCloud's infrastructure
  • Interfere with or disrupt the Platform, servers, or networks connected to the Service
  • Reverse engineer, decompile, or disassemble any part of the Platform
  • Use the Platform to transmit malware, viruses, or other harmful code
  • Circumvent or attempt to circumvent usage limits, billing controls, or security measures
  • Use Code Mode to execute code unrelated to trading strategy development (e.g., cryptocurrency mining, denial-of-service attacks, or accessing external systems without authorization)
  • Resell, sublicense, or redistribute access to the Platform without our written consent
  • Use the Platform in any manner that could damage, disable, or impair the Service

We reserve the right to suspend or terminate accounts that engage in prohibited activities, without notice or refund.

12. Limitation of Liability​

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

VolatiCloud, its officers, directors, employees, agents, affiliates, and partners SHALL NOT BE LIABLE for any:

  • Direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, trading losses, loss of data, loss of goodwill, or other intangible losses
  • Financial losses resulting from trading activity, including losses caused by bot execution, strategy performance, market conditions, exchange failures, or any other trading-related cause
  • Losses resulting from infrastructure downtime, outages, degraded performance, delayed order execution, or failure to execute trades
  • Losses resulting from bugs, errors, or unintended behavior in user-created strategies or custom Python code
  • Losses resulting from unauthorized access to your account due to your failure to maintain account security
  • Losses resulting from third-party services, including cryptocurrency exchanges, payment processors, or email delivery providers

IN NO EVENT SHALL VOLATICLOUD'S TOTAL AGGREGATE LIABILITY EXCEED THE AMOUNT YOU HAVE PAID TO VOLATICLOUD IN SUBSCRIPTION FEES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

13. Indemnification​

You agree to indemnify, defend, and hold harmless VolatiCloud, its officers, directors, employees, agents, affiliates, and partners from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Platform and the Service
  • Your violation of these Terms
  • Your violation of any law, regulation, or third-party right
  • Any trading activity conducted through your account
  • Any content, strategies, or custom code you create or deploy on the Platform
  • Your use of third-party exchanges, API keys, or other external services in connection with the Platform
  • Any claim by a third party related to your trading activity or use of the Service

This indemnification obligation survives the termination of your account and these Terms.

14. Termination​

Termination by You​

You may terminate your account at any time by contacting us at [email protected] or through the account settings in the Platform. Upon termination:

  • All running bots will be stopped.
  • You are responsible for closing any open positions on your exchange accounts before or after termination.
  • No refund will be provided for unused portions of your current billing period.
  • Your data will be retained for a reasonable period in accordance with our Privacy Policy and applicable law.

Termination by VolatiCloud​

We reserve the right to suspend or terminate your account at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to:

  • Violation of these Terms or any applicable law
  • Fraudulent, abusive, or illegal activity
  • Non-payment of fees
  • Extended period of inactivity
  • Request by law enforcement or government agency
  • Discontinuation of the Service (in whole or in part)

Effect of Termination​

Upon termination, your right to use the Platform ceases immediately. VolatiCloud is not liable for any losses or damages resulting from the termination of your account, including losses from the stoppage of running bots or inability to access your strategies and configurations.

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Before terminating your account, ensure all bots are stopped and all open positions on your exchange accounts are closed. VolatiCloud is not responsible for trades or positions that remain open after account termination.

15. Governing Law and Dispute Resolution​

These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles.

Any dispute arising from or relating to these Terms or the use of the Service shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through binding arbitration or the courts of competent jurisdiction.

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class action, consolidated action, or representative action.

16. Changes to Terms​

We reserve the right to modify these Terms at any time. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this document
  • Notify you via email or through a prominent notice on the Platform at least 30 days before the changes take effect

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service and terminate your account.

17. General Provisions​

Severability​

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

Waiver​

The failure of VolatiCloud to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Entire Agreement​

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and VolatiCloud regarding your use of the Platform.

Assignment​

You may not assign or transfer these Terms or your rights under them without our prior written consent. VolatiCloud may assign these Terms without restriction.

Force Majeure​

VolatiCloud shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, power failures, internet disruptions, or third-party service outages.

18. Contact Information​

If you have any questions about these Terms of Service, please contact us at:

Email: [email protected]

Subject Line: Terms of Service Inquiry

FINAL REMINDER

By using VolatiCloud, you acknowledge that cryptocurrency trading is extremely risky and that you may lose all of your invested capital. VolatiCloud provides tools and infrastructure only -- we do not guarantee profits, and we are not responsible for your trading losses. Trade responsibly and only with money you can afford to lose.