User Agreement
Last Updated: March 17, 2026
This User Agreement ("Agreement") is a practical, plain-language document that describes what you are responsible for when using the VolatiCloud platform. It is designed to be read alongside our Terms of Service and Privacy Policy, which together govern your use of the platform.
This Agreement contains important risk acknowledgments related to algorithmic trading, financial loss, and your responsibilities as a user. By using VolatiCloud, you confirm that you have read, understood, and agree to every section below.
1. Introduction
VolatiCloud is a cloud-based Software-as-a-Service (SaaS) platform that provides tools and infrastructure for algorithmic cryptocurrency trading. This User Agreement exists to make sure you clearly understand:
- What VolatiCloud does and does not provide.
- The risks involved in algorithmic trading.
- Your responsibilities as a user of the platform.
- What you are agreeing to when you create strategies, run backtests, or deploy live trading bots.
This Agreement works together with our Terms of Service and Privacy Policy. If there is a conflict between this Agreement and the Terms of Service, the Terms of Service take precedence.
2. Understanding What VolatiCloud Provides
VolatiCloud is a tools provider only. We give you the infrastructure and software to build, test, and run your own algorithmic trading strategies. Here is what that means in practice:
What We Provide
- A platform for creating trading strategies using a visual UI Builder or Python code mode.
- Backtesting tools to evaluate strategies against historical market data.
- Dry-run (paper trading) simulation to test strategies in real-time conditions without risking real funds.
- Cloud infrastructure (Kubernetes) to run your live trading bots.
- Monitoring, alerting, and bot lifecycle management tools.
- Encrypted storage for your exchange API keys (AES-256-GCM encryption).
- Automated backups of bot databases to secure cloud storage (S3).
What We Do NOT Provide
- Investment advice. We do not tell you what to trade, when to trade, or how to trade.
- Ready-to-use profitable strategies. We do not guarantee that any strategy -- whether built with the UI Builder, written in code mode, or shared by another user -- will be profitable.
- Financial advisory services. We are not a financial advisor, broker, investment manager, or fiduciary of any kind.
- Guaranteed uptime or execution. While we work hard to maintain reliable infrastructure, we cannot guarantee that bots will run without interruption at all times.
Think of VolatiCloud like a workshop that provides tools and workspace. We give you the hammer, the saw, and the workbench. What you build -- and whether it holds up -- is entirely your responsibility.
3. Risk Acknowledgments
By using VolatiCloud, you explicitly acknowledge and agree to each of the following:
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Trading is inherently risky. Cryptocurrency markets are volatile and unpredictable. You can lose some, most, or all of your invested capital. There is no trading strategy that eliminates this risk.
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VolatiCloud does NOT provide investment advice or ready-to-use profitable strategies. Any examples, templates, or documentation we provide are for educational and illustrative purposes only. They are not recommendations to trade.
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Past backtest results do NOT guarantee future trading performance. Backtesting uses historical data. Markets change. A strategy that performed well in backtesting may perform poorly -- or cause significant losses -- in live trading.
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You are solely responsible for all strategies you create and deploy. Every strategy you build, every parameter you set, and every bot you launch is your decision. VolatiCloud has no involvement in your trading decisions and bears no responsibility for their outcomes.
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Infrastructure issues can affect bot performance. Bots run on cloud infrastructure. Hardware failures, network outages, software updates, and other technical issues -- whether within or beyond VolatiCloud's control -- can cause bots to stop, miss trades, or behave unexpectedly.
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Exchange-related risks are your responsibility. Cryptocurrency exchanges may experience downtime, API changes, liquidity issues, security breaches, or regulatory shutdowns. VolatiCloud has no control over third-party exchanges and is not responsible for any losses caused by exchange-related events.
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You are responsible for compliance with your local laws and tax obligations. Cryptocurrency trading regulations vary by jurisdiction. It is your responsibility to determine whether your use of VolatiCloud and your trading activities comply with all applicable laws, regulations, and tax requirements in your location.
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Automated trading can amplify losses. Bots execute trades automatically based on your strategy logic. A poorly designed strategy, a bug in your code, or unexpected market conditions can lead to rapid and significant financial losses.
Do not use VolatiCloud with money you cannot afford to lose. Algorithmic trading is not a guaranteed path to profit. Losses -- including total loss of invested capital -- are a real and common outcome.
4. Code Mode Agreement
VolatiCloud offers a Python code mode that allows you to write custom trading strategies with full programmatic control. If you use code mode, you agree to the following additional terms:
Your Responsibilities in Code Mode
- All code you write is your responsibility. You are the author. You are responsible for its correctness, safety, and behavior.
- VolatiCloud does NOT review, audit, or validate user code. We do not check your Python strategies for bugs, logic errors, security issues, or financial soundness.
- Bugs in your code can cause financial losses. An off-by-one error, a misplaced decimal, an unhandled exception, or a flawed trading signal can all result in real monetary losses when your bot is running live.
- You accept ALL risks arising from your code. This includes but is not limited to: unexpected trades, excessive position sizing, failure to execute stop-losses, infinite loops, and any other behavior caused by your code.
Before deploying any code mode strategy to live trading, you must thoroughly test it using backtesting and dry-run mode. VolatiCloud provides these tools specifically so you can identify problems before real money is at risk.
5. Bot Operation Agreement
Running a live trading bot means real trades are executed with real money on your connected exchange accounts. Before and during live bot operation, you agree to the following:
Before Going Live
- Run a backtest first. You must backtest your strategy against historical data to understand its behavior under various market conditions.
- Run in dry-run mode for at least one week. Dry-run mode simulates live trading with paper funds in real-time market conditions. This step helps you identify issues that backtesting alone may not reveal.
- Review and understand your strategy parameters. Know your stake amounts, stop-loss settings, position sizing, and any other configuration before deploying with real funds.
During Live Operation
- Monitor your bots regularly. VolatiCloud provides alerts for bot lifecycle events (start, stop, errors). You are responsible for paying attention to these alerts and acting on them when necessary.
- Understand that bots can stop unexpectedly. Infrastructure issues, exchange API errors, or strategy errors can cause a bot to stop running. Open positions may remain on the exchange when a bot stops.
- You are responsible for managing open positions. If a bot stops for any reason, you are responsible for manually managing any positions it has opened on the exchange.
- Keep your exchange API key permissions appropriate. Only grant the minimum permissions your bot needs. Never grant withdrawal permissions to API keys used with VolatiCloud.
A stopped bot does not automatically close its open positions. If your bot stops unexpectedly, you must check your exchange account and manage any remaining positions yourself.
6. Data and Security Agreement
VolatiCloud takes security seriously. We encrypt your exchange API keys using AES-256-GCM field-level encryption and back up your bot databases to secure cloud storage. However, security is a shared responsibility.
Your Security Responsibilities
- Protect your exchange API keys. Your API keys provide access to your exchange accounts. Treat them as you would treat your bank credentials.
- Revoke compromised keys immediately. If you suspect that an API key has been exposed or compromised, revoke it on your exchange immediately. Then delete the old key from VolatiCloud and create a new one.
- Do not share your VolatiCloud account access. Your account credentials are personal. Use the organization and collaboration features to work with team members rather than sharing login credentials.
- Use strong, unique passwords. Your VolatiCloud account should be protected with a strong password that you do not reuse on other services.
- Enable two-factor authentication (2FA). When available, always enable 2FA on both your VolatiCloud account and your exchange accounts.
What VolatiCloud Does
- Encrypts your exchange API keys at rest using AES-256-GCM encryption.
- Backs up bot SQLite databases to S3 cloud storage.
- Provides lifecycle alerts to notify you of bot status changes and errors.
- Runs bots on managed Kubernetes infrastructure with monitoring.
What VolatiCloud Does NOT Do
- We do not store your exchange account passwords.
- We do not have the ability to withdraw funds from your exchange accounts.
- We cannot recover API keys you have deleted or revoked on your exchange.
7. Proper Use of the Platform
You agree to use VolatiCloud in a responsible and lawful manner. Specifically, you agree NOT to:
- Use the platform for any illegal activity, including money laundering, fraud, or market manipulation.
- Attempt to circumvent platform security measures, access controls, or usage limits.
- Use the platform in a way that degrades service quality for other users.
- Reverse-engineer, decompile, or attempt to extract the source code of the platform.
- Resell, sublicense, or redistribute access to VolatiCloud without written permission.
- Use the platform to attack, exploit, or interfere with any cryptocurrency exchange or third-party service.
- Create accounts under false identities or misrepresent your identity or affiliations.
VolatiCloud reserves the right to suspend or terminate accounts that violate these rules, in accordance with our Terms of Service.
8. Financial Responsibility
This section reinforces the most important financial points of this Agreement:
- Only use capital you can afford to lose entirely. Do not trade with rent money, emergency savings, borrowed funds, or money you need for essential expenses.
- Understand margin and leverage risks. If your exchange account uses margin or leverage, losses can exceed your initial deposit. VolatiCloud does not control or limit the leverage settings on your exchange account.
- You are responsible for all financial outcomes. Every profit and every loss resulting from bots you run on VolatiCloud is yours. VolatiCloud does not share in your profits and is not liable for your losses.
- Set appropriate risk limits. Use stop-loss orders, reasonable position sizes, and conservative stake amounts -- especially when deploying a new or modified strategy.
- Do not rely solely on automation. Algorithmic trading is a tool, not a replacement for judgment. Review your bot performance regularly and be prepared to intervene manually when needed.
Algorithmic trading with real money involves real financial risk. Users have lost significant capital through automated trading. Never deploy a strategy live without thorough testing, and never trade with more than you can afford to lose.
9. Acknowledgment Summary
By creating a VolatiCloud account, subscribing to a plan, or using any feature of the platform, you confirm that:
- You have read and understood this entire User Agreement.
- You understand that VolatiCloud is a tools provider only and does not provide financial advice.
- You acknowledge all risks described in Section 3 (Risk Acknowledgments).
- If using code mode, you accept full responsibility for your code and its outcomes as described in Section 4.
- You will follow the testing requirements (backtest and dry-run) before deploying live bots as described in Section 5.
- You will protect your API keys and account credentials as described in Section 6.
- You will use the platform lawfully and responsibly as described in Section 7.
- You accept full financial responsibility for all trading outcomes as described in Section 8.
- You understand that this Agreement works alongside the Terms of Service and Privacy Policy.
By clicking "I Agree," creating an account, or continuing to use the VolatiCloud platform, you acknowledge that you have read, understood, and agree to be bound by this User Agreement in its entirety. If you do not agree with any part of this Agreement, you must stop using the platform immediately.
10. Contact and Questions
If you have questions about this User Agreement, need clarification on any section, or want to report a concern, contact us at:
Email: [email protected]
We are happy to clarify any part of this Agreement. However, we cannot and will not provide financial, investment, tax, or legal advice. For those matters, please consult a qualified professional in your jurisdiction.